More Than Just a Ringing in the Ears

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Sgt. Oscar Portillo, Marine Corps security guard, visits the hearing test booth operated by Mike Rodriguez, Naval Health Clinic Quantico audiology technician, during his post-deployment health assessment. Photo by Ida Irby. Source: DVIDS

Tinnitus is the most common service-connected disability among U.S. veterans, affecting more than 2 million former service members and ranking at the top of VA disability statistics. Beyond the persistent ringing, it often comes bundled with asymmetric or high-frequency hearing loss, conditions that can severely impact daily communication. Studies from the National Center for Rehabilitative Auditory Research have shown that veterans exposed to blasts or aircraft noise face unique long-term hearing damage compared to civilians.

When Hearing Loss Becomes a Communication Barrier

Dr. Eric Branda, AuD, PhD, and Senior Director of Audiology at WS Audiology, says veterans’ hearing challenges are rarely symmetrical. “Explosions, machinery, and gunfire can affect one ear more than the other,” he explains. That asymmetry, combined with high-frequency loss, means veterans lose critical consonant cues like ST, and K. Research confirms the loss of these frequencies drastically reduces speech intelligibility. “You know people are talking, but it sounds like mumbling,” Branda says – a familiar frustration often leading to withdrawal from social settings and worsens isolation.

Staff Sgt. Bounsou Douangsouphonh, the 555th Engineer Brigade land and ammo sergeant rests his Advanced Combat Helmet (ACH) on a cone at range 14 on Joint Base Lewis McChord, Washington, before the First Corps marksmanship competition, Feb. 27, 2024. The ACH provides a Soldier with improved ballistic protection, stability and comfort without degrading vision or hearing. (U.S. Army photo by Pfc. Hunter Carpenter)

Why Noisy, Real-Life Listening Still Trips Us Up

Even veterans who “pass” a standard hearing test often struggle in noisy environments. That is because conventional audiograms measure hearing in quiet, while real-world hearing depends on the signal-to-noise ratio, or how well the brain separates voices from background clatter. Veterans frequently report normal test results but poor speech understanding in restaurants, offices, or family gatherings. Branda notes, “It’s a double whammy: they’ve already lost those sounds, and now the noise covers what’s left.”

New Technology Meets a Veteran-Ready Focus

Modern hearing-aid research has zeroed in on these listening environments. WS Audiology’s Signia Integrated Xperience (IX) platform uses multi-beam directional microphones and machine learning to focus on multiple speakers at once. In independent testing at the University of Oldenburg, participants saw a 24% improvement in speech intelligibility and an 86% rate of perceived benefit in complex conversations. 

“For the first time, a hearing aid can track multiple talkers,” Branda says. “That means veterans can re-enter the conversation instead of sitting on the sidelines.”

A Veteran-Tailored Approach

Unlike typical age-related hearing loss, service-related damage often targets a narrow frequency band. Branda compares veteran hearing-aid programming to “fine-tuning a graphic equalizer.” Research shows veterans often experience high-frequency damage from noise exposure, which reduces access to key consonant sounds and makes speech harder to interpret. Clinical hearing-care practice, therefore, relies on individualized, frequency-specific gain adjustments to restore audibility in these ranges, a need underscored by evidence that military noise exposure disproportionately affects high-frequency channels.
Because tinnitus is also pervasive, most veteran fittings include built-in tinnitus-management tools—such as adjustable sound therapy and customizable masking signals. The American Tinnitus Association notes that combined amplification-and-masking strategies are among the most effective clinical options for veterans.

Hearing Loss, Identity, and the Cost of Silence

The emotional impact can be profound. Untreated hearing loss is strongly associated with social withdrawal and depression. Branda sees this firsthand: “If you keep asking people to repeat themselves, you start stepping out of conversations. The less you engage, the smaller your world becomes.”

Staff Sgt. Jessicah Sharp demonstrates proper earplug fitting to Tech Sgt. Mason Thomas, in a skills test during the Hearing Conservation course at the U.S. Air Force School of Aerospace Medicine at Wright-Patterson Air Force Base, Ohio, March 26, 2025. The students demonstrated ear canal and eardrum examinations, as well as hearing protection fitting techniques for a progress test offered by the Public Health Education division of the school. (U.S. Air Force photo / Michael Burianek)

Tinnitus: The Hidden Companion

For many veterans, tinnitus isn’t just an ear problem; it’s a psychological one. Studies from the National Center for PTSD show a strong correlation between tinnitus severity and PTSD. “It’s another mental issue to deal with when you constantly hear a ringing you can’t turn off,” Branda explains. Sound therapy, mindfulness, and newer hearing-aid-integrated programs are all helping reduce perceived tinnitus burden and improve concentration.

Barriers and the Path Forward

Despite available solutions, most people wait an average of 9 years before seeking help for hearing loss, but “the earlier you act, the better,” Branda stresses. “Technology and care are there. The key is recognizing the problem.” Rural veterans face added challenges due to limited audiology access, but expanded VA Teleaudiology programs are beginning to bridge that gap.

Why This Matters to Veterans

Branda offers a simple truth: “A hearing loss is more obvious than a hearing aid.” His message reflects a broader call to action. Veterans should recognize hearing health as central to connection and confidence. For family members, the role is equally vital: speak face-to-face, rephrase rather than repeat (the issue may be the specific sounds being used), slow down, and create quieter listening spaces.

In the end, hearing care isn’t just about sound. It is about restoring a sense of belonging. For veterans who have already given their hearing in service, that reconnection is long overdue.

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