The Navy Personnel Command (NPC) has opened the MyNavy Career Center (MNCC) contact center 24 hours a day, seven days a week to handle Sailors' queries and transaction requests. Sailors will now have 24/7 access through a single point of entry for answers to questions, current information and responsive support to their transaction needs. If a Sailor's inquiry or transaction request cannot be handled by a customer service agent, the Sailor will be escalated to Tier Two where a subject matter expert will take appropriate action and then reach out to them. For questions regarding pay and personnel issues, reach out to the MNCC contact center at 833-330-MNCC (6622) or askmncc@navy.mil.